We value you as a customer and take your personal privacy seriously. We are
committed to maintaining the confidentiality, integrity and security of your
personal information. When you provide personal information, we believe that
you should be aware of our policies to protect the confidentiality of that
information. We will inform you of our policies for collecting, using,
securing, and sharing nonpublic personal information the first time we do business
and every year that you are our customer.
Information We May Collect
We collect and use information we believe is necessary to open your account, to
process your transactions, to advise you about our products and services, and
to provide you with customer service. We may collect and maintain several types
of information needed for these purposes from the following sources:
Information
we receive from you on applications or other forms;and
Information about your
transactions with our affiliates, others, or us.
How We Use Information About Our Customers
We think that our ability to share financial information within our company
enables us to more effectively serve our customers in several ways. By knowing
about investors' finances and goals, we are better informed to make suitable
investment recommendations. Information-sharing protects individuals against
fraud by enabling us to more precisely monitor and detect where and when fraud
may occur.
Protecting The Security and Confidentiality
of Information
It is our policy to assure that the information we have about our customers is
accurate. It is our policy that information we have about our customers is
highly confidential and should only be available to persons who have a need for
the information to properly service a customer's account, act upon a customer's
request or to fulfill that person's job responsibility within our company. We
restrict access to nonpublic personal information about you to those employees
with a legitimate business need for the information. We maintain physical,
electronic, and procedural safeguards that comply with federal standards to
guard your nonpublic personal information.
Information Sharing
There are two types of information sharing--information sharing with our
affiliates and information sharing outside J.W. Cole Financial. We do not sell
customer information. We do not provide customer information or account numbers
to persons or organizations outside J.W. Cole who are doing business on our
behalf for their own marketing purposes
Information We May Share
We are permitted by law to share nonpublic information about you with third
parties for the following purposes:
To complete a transaction.
To produce a consolidated or non-consolidated account statement.
To service your account.
To cooperate with regulators or law enforcement authorities.
To resolve customer disputes.
In order to perform our responsibilities as
listed above, we may be required to disclose to third parties the following
kinds of nonpublic personal information about you:
Information we receive from you on
applications and other forms, such as your name, address, social security
number, assets, net worth, income and tax status; and
Information about your transactions with
our affiliates, others, or us such as your account size, payment history,
parties to transactions, and trading frequency.
Categories of Third Parties To Whom We May
Provide Information
Information we share about you may be disclosed to our affiliates or companies
we hire to provide support services, such as carrying and executing
broker/dealers, clearing firms, custodians, mutual fund distributors, portfolio
managers, insurance companies, independent auditors and accountants. We may be
required to disclose your nonpublic personal information to regulators or law
enforcement authorities.
Companies we hire to provide support
services are required by us to protect, to keep confidential and to restrict
the use of your nonpublic personal information. We do not disclose
customer account numbers to any third parties for use in telemarketing, direct
mail marketing, or other marketing through electronic mail to the consumer.
Former Customers
We may disclose nonpublic personal information about our former customers to
the same extent as for our current customers.
Your Choice To Share Information
The law permits us to share your identifying information and information about
your transactions with nonaffiliated third parties for the purposes described
above. We do not share your information with nonaffiliated third parties
for any other reasons. Therefore, we are not providing an opt-out provision for
information shared with nonaffiliated third parties.
The law permits us to share your identifying information and information about
your transactions with our affiliated parties. Unless you tell us not to, we
may share other information with our affiliates, including information we
receive from you on applications and other forms, or information we receive
from a consumer reporting agency. If you prefer that we not share these kinds
of information with our affiliates, you may direct us not to share this
information by calling us at the following toll-free number: 866-592-6531.
